Reclaiming the Joy of Family Medicine: How Dr. Troy Frazer Built a Thriving Independent Practice with Elation

In an era where primary care physicians are stretched thin by administrative burden, Dr. Troy Frazer is reclaiming a different way forward. As a family medicine physician and founder of Guardian Health Center in Niantic, Connecticut, Dr. Frazer exemplifies what it means to build a modern, patient-centered practice—without sacrificing the principles that inspired him to become a doctor in the first place.

A Personal Mission to Serve the Community

Dr. Frazer’s journey is deeply personal. Motivated by the legacy of his late father and a desire to address the growing shortage of primary care in his community, he returned to his roots to open Guardian Health Center—the first new solo primary care practice in his county in nearly a decade.

But launching a new independent practice in today’s healthcare landscape is no small feat. “Being like an old-time family doctor,” as Dr. Frazer puts it, requires more than dedication—it demands a smarter way to run a practice. That’s where Elation Health came in.

Focusing on Patients, Not Paperwork

From day one, Dr. Frazer built his practice on Elation’s all-in-one, AI-powered platform. At the heart of his transformation was Note Assist, Elation’s intelligent documentation tool. With Note Assist, Dr. Frazer gained the freedom to engage more deeply with his patients while eliminating the late-night charting that used to come with the job.

“I’m at that point now, with Note Assist, where I don’t have to take the work home. The AI-generated notes are better than what I could do manually—they get everything,” Dr. Frazer shared.

By automating much of the documentation process, Elation helped Dr. Frazer save over two hours a day—nearly a full workweek each month. More importantly, this gave him back time for himself and his family, including finally having the bandwidth to prioritize his own health and well-being.

Building a Modern, Patient-Centered Practice

Dr. Frazer’s philosophy is rooted in relationships. His patients aren’t just cases—they’re people. And they notice the difference.

“We’ve had patients tell us they don’t even know what their previous doctor looks like because all they did was look at a computer,” he says.

Elation’s platform allows Dr. Frazer to maintain real human connection, aided by features like real-time documentation, integrated billing, and seamless care planning tools that empower patients to take ownership of their health.

Choosing Independence with Confidence

In a healthcare system dominated by large networks, Dr. Frazer’s choice to remain independent was deliberate. While larger systems often offer free EHR access, Dr. Frazer saw the trade-offs—losing control over data, autonomy, and the ability to truly serve patients on his own terms.

“With Elation, I own my data and my patients. That’s critical,” he affirms.

Elation offered more than technology—it provided trust, innovation, and a shared commitment to the success of independent primary care.

A Model for the Future of Family Medicine

Since opening in late 2024, Dr. Frazer has already added over 400 patients through word-of-mouth alone. His story is inspiring other physicians to ask: How did you do it?

The answer: with the right tools and a mission-first mindset, thriving independently as a family medicine physician isn’t just possible—it’s the future.

Discover How to Improve Efficiency and ROI in Family Medicine

Want to learn how independent primary care practices like Dr. Frazer’s are unlocking new levels of success with the help of Elation?

Download our free eBook: Family Medicine’s ROI Formula: Unlocking Efficiency Without Sacrificing Care