EHR Products
Standard EHR
SaaS-based ONC-certified EHR (CEHRT) (ONC-ACB Certification ID: 15.04.04.2717.Elat.03.00.1.181231) to store, update, and retrieve patient clinical information for use in the ambulatory care setting.
| SKU | Price | Unit |
|---|---|---|
| Standard DPC Provider | $375 | per provider per month |
| Standard Provider | $425 | per provider per month |
| Standard Non-Prescribing Provider | $215 | per provider per month |
| Standard Limited Use Provider | $215 | per provider per month |
| Standard On-Call Provider | $0 | per provider per month |
| Standard Supervising Provider | Included | one (1) user per practice, if required, at no additional charge. |
| Standard Office Staff | Included | — |
Standard EHR Solution Overview
Practice Operations
- Patient registration
- Scheduling
- Practice/provider calendars
- Patient intake
- eFaxing – Integrated e-faxing including a combined inbound and outbound eFax volume of 1,500 fax pages per Standard (Prescribing) Provider per month
- Document management
- Reporting
- Inbox & communication
- Short Message Service (SMS) support for appointment scheduling, prescription tracking, and other health-related services.*
* New EHR Customers as of November 16, 2024, will automatically be opted-in to SMS services as part of the EHR Service. It is the responsibility of Elation EHR Customers to ensure their Notices of Privacy Practices includes permissions required to communicate with patients via SMS. Opt-outs may be made through the SMS service by replying, “Stop” to the applicable SMS short-code or by Customer through the EHR Platform.
Clinical Workflows & Documentation
- Electronic health records including comprehensive patient health data such as problems, allergies, history (medical, surgical, family), drug intolerances, medications, immunizations, and other health information
- ePrescribing non-controlled and controlled substances
- Visit workflows, documentation, and notes
- Telephone, email, or other notes
- Order entry and order forms
- Electronic results
- Referrals
- Value-based programs support
Charge Capture Workflows
- Coding
- Charge entry
Interoperability
- Partner integrations
- Elation-to-Elation data sharing
- Elation-to-non-Elation data sharing
- Standardized interoperability files
Patient Portal
- Secure access to messages, reports, and other patient health information
Mobile Access
- Provider and patient iOS mobile applications
Platform Capabilities
- Multi-factor authentication
- Audit logs
Standard EHR Services
The following services are included with Standard EHR subscriptions:
- Self-directed onboarding
- Technical customer support as outlined in our Service Agreement.
- Read-only EHR access during downtimes
Premium EHR
| SKU | Price | Unit |
|---|---|---|
| Premium Provider | $500 | per provider per month |
| Premium Non-prescribing Provider | $250 | per provider per month |
| Premium Limited Use Provider | $250 | per provider per month |
| Premium On-Call Provider | $0 | per provider per month |
| Premium Supervising Provider | $250 | per provider per month |
| Premium Office Staff | Included | — |
Premium EHR Solution Overview
- All Standard EHR features and services
- Additional feature sets that offer practices/enterprises:
- Functionality to easily scale and expand services
- Productivity reporting
- Privacy settings for select patient populations
- Practice-level controls
- Coding automations
- Enterprise-level chart sharing
- Single sign-on login workflow
- Specific compliance documentation – upon request only
Premium EHR Add-on Services
The following services will incur additional fees and will require a custom SoW (statement of work) for each customer:
- Premium implementation services – required for all enterprise accounts
- Custom data imports
- On-site implementation support
- Custom HL7 integrations
Integrated Telehealth
Video visit functionality integrated within the EHR, including virtual care visit types with customizable appointment reminders.
| SKU | Price | Unit |
|---|---|---|
| Integrated Telehealth | $25 | per provider per month |
Available For
- Standard EHR
- Premium EHR
Fax Plans
For each page over 1,500 per Standard or Premium Provider subscription, there is a charge of $0.07 cents per page. Customers’ Non-prescribing Provider subscriptions do not include any volume of eFax pages per month.
| SKU | Price | Unit |
|---|---|---|
| Fax plan +1,000 pages | $49 | per practice per month |
| Fax plan +2,000 pages | $98 | per practice per month |
| Fax plan +3,000 pages | $117 | per practice per month |
| Fax plan +4,000 pages | $156 | per practice per month |
| Fax plan +5,000 pages | $195 | per practice per month |
| Fax plan +6,000 pages | $234 | per practice per month |
Available For
- Standard EHR
- Premium EHR
Elation Note Assist
AI scribing and note automation capabilities integrated within the Elation encounter workflow.
| SKU | Price | Unit |
|---|---|---|
| Elation AI | $199 | per provider per month |
Available For
- Standard EHR
- Premium EHR
Kareo Integration
A pass-through charge from Kareo for access to the Kareo-Elation PMS integration.
| SKU | Price | Unit |
|---|---|---|
| Kareo Billing Integration | $40 | per practice per month |
Available For
- Standard EHR customers using the Kareo PMS
- Premium EHR customers using the Kareo PMS
Read-Only EHR Access
Read-only access to historical Elation EHR data, for inactive accounts only.
| SKU | Price | Unit |
|---|---|---|
| Read-only Access | $50 | per provider per month |
Available For
- Inactive Standard EHR accounts
- Inactive Premium EHR accounts
Revenue Cycle Management
Billing
SaaS-based billing management system that is integrated with the Elation EHR solution and allows practices to create, submit, manage, and post insurance claims for services rendered by the practice.
| SKU | Price | Unit |
|---|---|---|
| N/A | — | Not available as a stand-alone solution. Must be purchased with Elation’s Standard or Premium EHR. |
Billing Solution Overview
- Clearinghouse connectivity
- Real-time patient insurance eligibility verification (RTE)
- Basic claims scrubbing
- Basic claims reporting
- Posting, with electronic remittance advice (ERAs)
- Patient statements
- Standard practice financial reporting
- Simple and easy EDI enrollments
Billing Services
- Self-directed onboarding
- Technical customer support as outlined in our Service Agreement.
Billing Add-on Services
- The following add-on services will incur additional charges as utilized:
- Mailed Statements: $0.95 each
- Mailed or Faxed Paper Claims: $1.15 each
- Mailed or Faxed Appeals (up to 5 pages): $1.50 each, and $0.30 for each additional page
- Mailed or Faxed Appeals (above 5 pages): $0.30 each page
Standard EHR + Billing
SaaS-based EHR and Billing platform for use in the ambulatory care setting. The platform consists of ONC-certified EHR (CEHRT) (ONC-ACB Certification ID: 15.04.04.2717.Elat.03.00.1.181231) to store, update, and retrieve patient clinical information along with an integrated billing management system that allows practices to create, submit, manage, and post insurance claims for services rendered by the practice.
| SKU | Price | Unit |
|---|---|---|
| AIO Standard Provider | $699 | per provider per month |
| AIO Limited Use Standard Provider | $425 | per provider per month |
| AIO Non-prescribing Standard Provider | $425 | per provider per month |
Standard EHR + Billing Solution Overview
- All Standard EHR features and services
- All Billing features and services
- Excludes Billing Add-on Services
Premium EHR + Billing
SaaS-based EHR and Billing platform for use in the ambulatory care setting. The platform consists of ONC-certified EHR (CEHRT) (ONC-ACB Certification ID: 15.04.04.2717.Elat.03.00.1.181231) to store, update, and retrieve patient clinical information along with an integrated billing management system that allows practices to create, submit, manage, and post insurance claims for services rendered by the practice.
| SKU | Price | Unit |
|---|---|---|
| AIO Premium Provider | $799 | per provider per month |
| AIO Premium Limited Use Provider | $550 | per provider per month |
| AIO Premium Non-prescribing Provider | $550 | per provider per month |
| AIO Premium Non-prescribing Provider (EHR-only) | $425 | per provider per month |
Premium EHR + Billing Solution Overview
- All Standard EHR features and services
- All Premium EHR features
- All Billing features and services
- Excludes both Premium EHR and Billing Add-on Services
Real-time Eligibility (RTE)
Real-time connectivity, through a clearinghouse, to patient insurance coverage details (plans, copays, coverage dates, etc.) through the Elation EHR.
| SKU | Price | Unit |
|---|---|---|
| Real-time Eligibility (RTE) | $75 | per user per month |
Available For
- Standard EHR
- Premium EHR
Note: RTE is included with all EHR + Billing subscriptions.
Patient Payments*
For practices that want to collect payments for services and manage their full transaction history directly within Elation.
| SKU | Price | Unit |
|---|---|---|
| Patient Payments with Membership Management | 2.99% | of collected payments per practice |
| Patient Payments without Membership Management | 3.99% | of collected payments per practice |
| Patient Payments with Billing | 3.25% | of collected payments per practice |
*Requires a Stripe™ account,which incurs additional fees; Stripe is a payment processing platform that enables businesses to accept online payments and manage transactions.
Available For
- Standard EHR
- Premium EHR
Membership Management*
For practices that want to create and manage recurring membership plans or fees directly within the EHR.
| SKU | Price | Unit |
|---|---|---|
| Membership Management | 2.99% | of collected payments per practice |
*Requires a Stripe™ account,which incurs additional fees; Stripe is a payment processing platform that enables businesses to accept online payments and manage transactions.
Available For
- Standard EHR
- Premium EHR
Developer
Developer Platform
Data products that enable customers to build and manage applications efficiently, along with a hosted reporting database that offers secure access to customer’s EHR data.
| SKU | Price | Unit |
|---|---|---|
| Developer Platform Core | $150 | per provider per month |
Developer Platform Overview
APIs AND WEBHOOKS
- Read-only APIs
- Read/write APIs
- Webhooks
Hosted Database (HDB)
- A cloud-hosted SQL database, maintained and managed by Elation, through which customers have access to their EHR data for reporting and analytics purposes.
Available For
- Standard EHR
- Premium EHR